We are absolutely delighted to announce our Gold and Silver awards at The Estate Agency of The Year Awards 2016 in association with The Times and Sunday Times. We received our awards by celebrated actor and Spandau Ballet bassist, Martin Kemp on Friday 2nd December.
We picked up the sought-after national gold award for Best Customer Service, having won silver in 2014, we also won a silver in the Best Single Office Northern category too, quite an achievement.
Customer service is everything, and we are proud to have reached a standard where our agency in Alnwick is considered the best in the UK. A huge thank you to all of our customers, without you this award would not be possible. We are delighted to have received a second award on the same evening. A fantastic end to the year.
Since we first opened our doors in 2014 and won a gold for Best Newcomer, we have gone from strength to strength. We are so grateful for the support we receive from both our local community and wider regions of the UK for opting to use our services. We aim to bring you the very best in property, and so far, so good.
Hundreds of leading estate agents from across the UK attended a glittering ceremony at the Hilton London Metropole Hotel where the winners of the most highly regarded awards in the estate agency industry were revealed.
Award winners were decided following a rigorous and thorough judging process by a panel of industry experts, beginning with an assessment of entry submissions. The judges then conducted an extensive review of the entrants, including over 150 hours of telephone interviews and independent mystery shopping exercises. The judging process was overseen by The Property Ombudsman Katrine Sporle, and President of the NAEA David Mackie acted as Arbiter.
