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We cannot thank Cherylle & Bryony (& Mick) enough for helping to make our dream come true. Being long distance purchasers it was so reassuring to know that we were dealing with such professionals – they really are in a league of their own, a real pair of safe hands! All queries were dealt with quickly & professionally whilst maintaining their open & friendly manner. We never once doubted that our purchase wouldn’t go ahead as we were regularly kept up to date with developments & progress – nothing was too much trouble. We cannot recommend Propology highly enough. Many thanks. We wish all estate agents operated like Propology, you really are in a league of your own. We feel very lucky to have found our beautiful home from home & for the process to have been handled so well.
Propology is the much needed changing face of residential sales. So long have the traditional players got away with offering a fusty service that treats customers as numbers not people. Propology is quite the opposite. Its about making your experience throughout the end to end process a pleasure. A good healthy mix of attentive customer service; with an insightful view of the market and its demands; an aspirational portfolio presented beautifully. Where many talk about volume of customers and properties. Propology talk about having the right customers, the right properties and being able to serve both professionally. Hands down the best experience I’ve had with a residential sales company.
Propology is certainly not like any conventional estate agent. For the past eighteen months, Cherylle and her team have listened, advised and recommended relevant professionals as we have searched for the right solution to our housing dilemma. Some of the possibilities we investigated would not have involved Propology in either a sale or a purchase but we always felt that what was important to Cherylle was that we should arrive at the right decision for us. Our new home, when we finally identified it, was absolutely not what we originally thought we were looking for but the process by which we decided on it meant that we were confident that it was right for us. Both the sale of our original house and the purchase of our new one was managed by Propology efficiently and with the same level of personal contact. At no point were we left feeling that we were in the dark about how negotiations were proceeding. Propology is very much in the business of helping to match life styles with homes rather than merely selling houses.
What can you say about Propology?
Cherylle & her small team are unique in the World of Estate Agencies. The service is both very personal & extremely professional. You feel, all the time, that you are “Valued Clients” – no need to constantly chase, you are kept fully informed. Unlike many Agents we never felt we were doing most of the work ourselves – they are there with you throughout each viewing which is, undoubtedly, a definite plus. Not only do they represent your interests but they actively facilitate the engagement of prospective Purchasers in the selling/buying process. The way your property is displayed & portrayed creates both a picture of the “bricks & mortar” together with a vision of what it would be like to live there alongside the benefits of the surrounding environment. They describe themselves as – “A little different. We like to have fun, be a little quirky whilst providing a truly amazing service” – very true!! We would even go so far as to replace “amazing” with “outstanding”.
We would not hesitate to recommend using Propology to market your property.
My husband and I have recently bought a property which has been marketed by Propology Boutique Properties.
We are both in our 70’s and the prospect of moving to a completely new area after over 40 years in our present home filled us with anxiety. We dreaded the difficulties that sometimes surface when one moves house and we were unsure whether we would cope. Our worries were groundless because we were lucky enough to find that our new home was being marketed by Propology. At all times we felt supported as buyers and the help that the team has given us has been very much appreciated. From our initial viewing where we were collected from the railway station and given an unhurried tour of the house to the final stages of buying we have appreciated the friendliness, openness and honesty of this team of professionals. Indeed we feel welcomed into the area by them. In all aspects they have been approachable and have answered questions promptly and clearly.We believe ourselves fortunate to have had a possibly stressful few months made much easier by the consideration shown to us in all our negotiations. We would recommend them strongly.
My wife and I have been delighted with the service that Propology have provided for us in finding a buyer for a new home that we have built on the Northumberland coast. We have built three houses and are keeping one for ourselves and selling two. The properties are targeted at a niche market, which was fully captured by the high quality marketing material produced by Propology. In a relatively short time they found an ideal buyer. As Propology carry fewer properties than the average High Street estate agent they are able to offer a more responsive and personal service. They have paid attention to the fine grain detail throughout the process and have also kept us fully informed of progress. We look forward to selling the next one just as efficiently.